Shipping & Returns

We ship all orders within 24-48 hours, monday to friday.

Orders above $25 ship free with USPS first class mail

Returned items must be in re-saleable condition, in original packaging and free from defect.

We make every effort to accurately pick and check your order before it leaves our warehouse. If however we have mis-shipped an item please contact us at: shop@beadsdirectusa.com

We'll arrange to ship you right away and provide a postage label to return the mis-shipped item.

Products must be in their original condition, count, weight and packaging. We do not accept returns on the following products:
 

  • Opened pre-packaged or bulk products
  • Items which were discontinued at the time of purchase (clearance items)
  • Partially returned items (for instance, returning 2 of 3 clasps when the original pack contained 3 clasps)

For a discresionary returns, the original postage will be withheld.  Should the purchase previously qualified for free shipping, a restocking fee will be applied to cover the original shipping fee.